Support

Get unstuck quickly

Practical fixes for the most common RepoLumen upload, analysis, walkthrough, and voice issues.

Upload or GitHub import fails

  • Use a public GitHub URL or a smaller zip if the browser upload is unstable.
  • Remove generated folders like `.git`, `node_modules`, `.venv`, checkpoints, and large media files.
  • RepoLumen does static analysis only, so notebooks and scripts are read but not executed.

Repository opens slowly

Large projects can take longer while analysis artifacts are prepared. The workspace retries in the background and should keep the existing view stable when possible.

Walkthrough or voice does not match the code

Try rebuilding the current mode. For a single file, choose File Deep Dive. For an end-to-end view, choose Quick Tour or Full Architecture.

Still need help?

Email support@repolumen.com with your account email, project name, and what you expected RepoLumen to explain.